This Refund and Return Policy(“Policy”) applies to the following purchase: Online Purchase
General Policy
- For hygienic purpose, we do NOT accept RETURN or EXCHANGE on all jewelry, unless faulty.
- Unauthorized returns will not be accepted. We reserve the right to reject returns that do not comply with our return policy.
- Before making a purchase, please read this Policy so that you can understand your rights and what you can expect from us if you are not satisfied with your order.
Cancellation and Change of Mind
We do not offer any refund if you change your mind or find the same product or service cheaper elsewhere.
Products Damaged During Delivery
In the event that the ordered has been damaged during delivery:
- Please contact us as soon as possible by providing order number and photo/s of the damage in transit
- Any damaged product must be returned in the condition in which it was received, together with any packaging and other items which you received with the damaged products
- Proof of purchase is required
We will arrange to collect the damaged product and might replace it with an equivalent product, or to refund it, provided that you have contacted us with 5 days from the date of receiving the product.
